Fraser Heights Water Hardness & Quality Report (2026)

City of Surrey Water Division supplies Fraser Heights with water from the Greater Vancouver Water District through Metro Vancouver. The source is surface reservoirs within the North Shore Mountains, specifically Capilano Reservoir, Seymour Reservoir, and Coquitlam Lake Reservoir. Water undergoes treatment at Metro Vancouver facilities, including the Seymour-Capilano Filtration Plant and Coquitham Water Treatment Plant. Processes involve filtration, chlorine disinfection, and UV treatment before being distributed to neighborhoods like Fraser Heights, serving both homes and businesses in this northeast Surrey area.

The water originates from the protected Capilano, Seymour, and Coquitlam watersheds. These areas are defined by granitic batholiths and metavolcanic rocks belonging to the Coast Belt, with only a few sedimentary layers and limited aquifers. Thin soils and glacial till cover fractured bedrock, restricting the leaching of minerals. This geological makeup, influenced by Pacific tectonic activity and Pleistocene glaciation, results in naturally soft water with very low concentrations of hardness ions, unlike the harder groundwater found in other parts of British Columbia.

Because the water is soft, you'll find little to no scale buildup, which is great news for your water heaters, pipes, and fixtures. Appliances such as dishwashers and washing machines will likely perform better and show fewer spots. Soap will lather easily, meaning you won't need to use as much. A water softener isn't necessary here, as the supply avoids the common problems associated with hard water. Basic maintenance, like flushing your water heater annually, is usually sufficient. If you're sensitive to the taste of chlorine, a simple carbon filter can help address that.