Westsyde Water Hardness & Quality Report (2026)

The City of Kamloops Public Works Department supplies drinking water to the Westsyde residential zone, located on the north side of the city. This water originates from the Batchelor reservoirs and is transported through pipelines to the Westsyde distribution system. Comprehensive treatment processes, including coagulation, filtration, and disinfection using chloramine, along with fluoridation, are carried out at the city's main facilities before the water reaches the roughly 10,000 residents in this service area.

The Batchelor reservoirs are situated within the larger Thompson River watershed, an area characterized by upland terrain in the Interior Plateau. The bedrock here is metamorphic and sedimentary, belonging to the Mesozoic era, and notably includes limestone formations. Glacial deposits and thin soils are prevalent, allowing surface runoff to readily interact with these carbonate rocks. This geological interaction results in water that is moderately mineralized, a common trait for reservoir systems found in the plateau region.

Homeowners might notice moderate scale buildup in appliances like kettles and water heaters, which can reduce their efficiency over time. Spots may appear on glassware after dishwashing cycles. You might also find that showers and laundry require more soap to achieve the same level of cleanliness. To combat scale, regular descaling of coffee makers and faucets is a good practice. For those experiencing these effects, installing a water softener is often recommended to extend the lifespan of your appliances and improve cleaning performance. Kamloops water consistently meets the British Columbia Drinking Water Protection Act standards.