Felling Water Hardness & Quality Report (2026)

Felling relies on Northumbrian Water for its water supply. The region’s water primarily comes from Kielder Water reservoir and the River Tyne, with treatment facilities strategically placed to serve communities like Gateshead and its surroundings. These sources are part of the Tyne catchment, which is largely shaped by Carboniferous-era geology. The dominant formations are the Millstone Grit and Coal Measures, consisting of sandstone and shale found in the Pennine uplands.

These specific Carboniferous sandstones and shales, including the Millstone Grit and Coal Measures, are generally known for yielding water with low to moderate mineral content, meaning it tends to be on the softer side. However, the broader North East region presents a more complex geological picture. Variations in the underlying rock and soil mean that while some areas receive softer water, others, including parts of Felling near Gateshead, experience supplies that are classified as hard to very hard due to local geological influences.

Homeowners in Felling might notice scale buildup on appliances like kettles and heating systems, a common issue with hard water. You may also find that dishwashers and washing machines aren't as efficient, and you'll likely need more soap or detergent for cleaning. If scale is a persistent problem, especially for your heating systems, installing a water softener is a practical solution. Northumbrian Water treats the water to meet stringent standards set by the UK Drinking Water Inspectorate, ensuring its safety and quality.