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Crawley Water Hardness & Quality Report (2026)

Water Hardness

204.5mg/L
Very Hard

14.3°Clark20.5°fH11.5°dH

Source

mixed

pH Level

7.8

neutral = 7.0

Lead

0.002 mg/L

✓ Below action level

TDS

457.6 mg/L

Est. Daily Cost

£0.46

energy & soap waste

Source: DWI Data Portal · Updated 2026

204.5mg/L as CaCO₃Very Hard

0–60

mg/L

Soft

61–120

mg/L

Moderately Hard

121–180

mg/L

Hard

180+

mg/L

Very Hard

Appliance Damage Report

In Crawley, your appliances are currently losing 27% efficiency due to mineral buildup.

ApplianceIn CrawleySoft Water CityEfficiency Loss
Kettle
2.9 yrs
8.5 yrs-66%
Washing Machine
6 yrs
12 yrs-50%
Water Heater
7.4 yrs
15 yrs-51%

Regional Water Comparison

How Crawley compares to its nearest neighbours

CityHardnessClark°RiskSource
Crawley, South East204.5 mg/L14.3°🔴 Very Hardmixed
Broadfield, South East259 mg/L18.2°🔴 Very Hardmixed
Horley, South East329.5 mg/L23.1°🔴 Very Hardmixed
Reigate, South East219.5 mg/L15.4°🔴 Very Hardmixed
Redhill, South East222.5 mg/L15.6°🔴 Very Hardmixed

National Benchmark

How Crawley compares to the United Kingdom average

BenchmarkHardnessAppliance Risk
Crawley204.5 mg/L🔴 High
United Kingdom National Avg183 mg/L🔴 High
Livingston Top Rated8.5 mg/L🟢 None

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What Makes Crawley's Water Unique?

Local geology and source profile

Source: MixedTDS: 457.6 mg/LpH: 7.8

Crawley, the new town in West Sussex established in 1947 south of Gatwick Airport, is supplied by Southern Water. Supply is drawn from a blend of surface water from the River Mole and River Ouse catchments in the Low Weald — rivers that drain the Wealden greensand and clay plain of Sussex — and groundwater from the Chalk Aquifer of the North Downs and South Downs. Southern Water's supply network in West Sussex serves Crawley from its Weir Wood and Darwell reservoir system in the High Weald, blended with chalk borehole contributions. The Crawley new town development from the 1950s onward required substantial water infrastructure investment in the southern Home Counties, now managed by Southern Water's Sussex operational area. Water is treated before distribution to the Crawley and Gatwick area.

Crawley's hardness of 204.5 mg/L (14.3°Clark) reflects the blend of Wealden surface water and chalk groundwater contributions in the Southern Water supply zone. The Low Weald rivers draining into Weir Wood Reservoir carry water from Hastings Beds and Wadhurst Clay catchments, which contribute moderate dissolved calcium. This is blended with chalk borehole contributions from the North Downs or South Downs flanking the Weald, where Cretaceous Upper Chalk groundwater carries higher calcium concentrations. The blend is classified as moderately hard to hard by the Drinking Water Inspectorate (DWI).

Limescale is a regular household concern in Crawley. At 204.5 mg/L, limescale forms in kettles within three to four weeks and monthly descaling is advisable. Combi-boiler heat exchangers accumulate limescale deposits steadily — annual servicing with a limescale check is important, and fitting an in-line scale inhibitor is recommended. Showerheads, taps, and bathroom surfaces develop consistent limescale deposits requiring monthly attention. Washing-up liquid lathers moderately. Using Calgon monthly in the washing machine and maintaining a regular descaling routine is appropriate for Crawley's moderately hard supply.

Geology & Source: Supplied by Southern Water from the Low Weald catchment and North Downs Chalk Aquifer — Crawley sits on the Wealden Plain between the South Downs chalk and the North Downs, drawing on a blend of surface water and chalk groundwater to produce moderately hard water at 204.5 mg/L (14.3°Clark).

Other South East Water Reports

Frequently Asked Questions

Is Crawley's water safe to drink?
Yes. Crawley's water meets all federal safety standards. The hardness is 204.5 mg/L (Very Hard), which is safe to drink. High hardness affects appliances and taste, but poses no health risk.
Do I need a water softener in Crawley?
At 204.5 mg/L (Very Hard), Crawley's water will cause significant limescale on kettles, washing machines, and water heaters. A water softener or descaler is strongly recommended to extend appliance lifespan and reduce energy bills by up to 27%.
How does Crawley compare to the United Kingdom average?
The United Kingdom national average is 183 mg/L. Crawley at 204.5 mg/L is 22 mg/L above the national average. The softest major city is Livingston at just 8.5 mg/L.