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Stoke-on-Trent Water Hardness & Quality Report (2026)

Water Hardness

60mg/L
Moderately Hard

4.2°Clark6°fH3.4°dH

Source

reservoir

pH Level

7.4

neutral = 7.0

Lead

0.002 mg/L

✓ Below action level

TDS

110 mg/L

Est. Daily Cost

£0.14

energy & soap waste

Source: DWI Data Portal · Updated 2026

60mg/L as CaCO₃Soft

0–60

mg/L

Soft

61–120

mg/L

Moderately Hard

121–180

mg/L

Hard

180+

mg/L

Very Hard

Appliance Damage Report

In Stoke-on-Trent, your appliances are currently losing 8% efficiency due to mineral buildup.

ApplianceIn Stoke-on-TrentSoft Water CityEfficiency Loss
Kettle
7.6 yrs
8.5 yrs-11%
Washing Machine
11.4 yrs
12 yrs-5%
Water Heater
13.2 yrs
15 yrs-12%
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Regional Water Comparison

How Stoke-on-Trent compares to its nearest neighbours

CityHardnessClark°RiskSource
Stoke-on-Trent, West Midlands60 mg/L4.2°🟡 Moderately Hardreservoir
Wolverhampton, West Midlands226 mg/L15.9°🔴 Very Hardmixed
Manchester, North West25 mg/L1.8°🟢 Softreservoir
Oldham, North West175.5 mg/L12.3°🟠 Hardmixed
Birmingham, West Midlands42.8 mg/L3°🟢 Softreservoir

National Benchmark

How Stoke-on-Trent compares to the United Kingdom average

BenchmarkHardnessAppliance Risk
Stoke-on-Trent60 mg/L🟡 Low
United Kingdom National Avg164 mg/L🟠 Moderate
Glasgow Top Rated15 mg/L🟢 None

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What Makes Stoke-on-Trent's Water Unique?

Local geology and source profile

Source: ReservoirTDS: 110 mg/LpH: 7.4

Stoke-on-Trent's water supply is managed by Severn Trent Water, drawing on the same Welsh aqueduct infrastructure that supplies Birmingham and the broader West Midlands. The principal source is the Elan Valley Reservoir system in Radnorshire, mid-Wales — a cascade of six reservoirs collecting rainfall from ancient Welsh uplands, conveyed by aqueduct to the Frankley Water Treatment Works in Worcestershire. Stoke's supply is additionally augmented by local catchments and supplementary River Trent abstractions from the Midlands, introducing a modest increase in hardness above the pure Elan Valley baseline. Water is distributed north through Severn Trent's network to Stoke-on-Trent and the Staffordshire Potteries conurbation.

Stoke-on-Trent's hardness of 60 mg/L (4.2°Clark) reflects the dominant Elan Valley supply blended with Staffordshire local sources. The Elan catchment's Ordovician and Silurian impervious Welsh shales and mudstones produce extremely soft water, while the supplementary sources from the Triassic Bunter Sandstone of North Staffordshire and River Trent abstractions add a small calcium increment. The blended result sits at the low end of the soft band of the Drinking Water Inspectorate (DWI) classification — significantly softer than Wolverhampton to the south, which relies more heavily on local groundwater.

Limescale is a minor concern for Stoke-on-Trent residents. At 60 mg/L, limescale builds up slowly — kettles typically need descaling every two to three months and showerheads and taps show only modest white deposits over time. Combi-boiler heat exchangers in Stoke properties are under limited limescale pressure, supporting good boiler longevity without specialist treatment. Washing-up liquid lathers well at this softness level. The historic Potteries industry was itself partly shaped by the region's soft water, which was ideal for the precision glazing processes of the ceramic trade — an interesting local legacy of water chemistry that continues to benefit today's residents.

Geology & Source: Supplied by Severn Trent Water from the Elan Valley Reservoirs in mid-Wales and River Trent supplementary sources — the predominantly Welsh upland catchment supply gives Stoke-on-Trent relatively soft water at 60 mg/L (4.2°Clark), though local blending adds modest hardness above Birmingham's level.

Other West Midlands Water Reports

Frequently Asked Questions

Is Stoke-on-Trent's water safe to drink?
Yes. Stoke-on-Trent's water meets all federal safety standards. The hardness is 60 mg/L (Moderately Hard), which is safe to drink. High hardness affects appliances and taste, but poses no health risk.
Do I need a water softener in Stoke-on-Trent?
Stoke-on-Trent's water is moderately hard at 60 mg/L. A water softener is generally not necessary, though a carbon filter can improve taste and remove any remaining chlorine.
How does Stoke-on-Trent compare to the United Kingdom average?
The United Kingdom national average is 164 mg/L. Stoke-on-Trent at 60 mg/L is 104 mg/L below the national average. The softest major city is Glasgow at just 15 mg/L.
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