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New London Water Hardness & Quality Report (2026)

Water Hardness

83.5mg/L
Moderately Hard

4.9 grains per gallon

Source

reservoir

pH Level

7.7

neutral = 7.0

Lead

0.007 mg/L

βœ“ Below action level

TDS

201.9 mg/L

Est. Daily Cost

$0.22

energy & soap waste

Source: USGS Water Quality Portal Β· Updated 2026

83.5mg/L as CaCO₃Moderately Hard

0–60

mg/L

Soft

61–120

mg/L

Moderately Hard

121–180

mg/L

Hard

180+

mg/L

Very Hard

Appliance Damage Report

In New London, your appliances are currently losing 11% efficiency due to mineral buildup.

ApplianceIn New LondonSoft Water CityEfficiency Loss
Kettle
6.8 yrs
8.5 yrs-20%
Washing Machine
10.5 yrs
12 yrs-13%
Water Heater
12.3 yrs
15 yrs-18%
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Regional Water Comparison

How New London compares to its nearest neighbours

CityHardnessPFAS (ppt)RiskSource
β–Ά New London, Connecticut83.5 mg/L10.5 ppt🟑 Moderately Hardreservoir
Waterford, Connecticut77.5 mg/L10 ppt🟑 Moderately Hardreservoir
Ledyard, Connecticut22 mg/L5.2 ppt🟒 Softreservoir
Montville Center, Connecticut65.5 mg/L8.9 ppt🟑 Moderately Hardreservoir
Norwich, Connecticut98.5 mg/L11.8 ppt🟑 Moderately Hardreservoir

National Benchmark

How New London compares to the USA average

BenchmarkHardnessAppliance Risk
β–Ά New London83.5 mg/L🟑 Low
USA National Avg150 mg/L🟠 Moderate
Badger Top Rated8.5 mg/L🟒 None

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What Makes New London's Water Unique?

Local geology and source profile

Source: ReservoirTDS: 201.9 mg/LpH: 7.7

New London, Connecticut, in New London County β€” a major southeast Connecticut maritime and submarine base city (New London is a significant New London County city β€” one of the most historically important maritime cities in New England; New London was a major whaling port in the 19th century (New London was the second most important whaling port in the United States in the mid-19th century, after New Bedford, MA; the New London whaling industry at its peak had dozens of whaling ships and produced some of the most significant maritime fortunes in Connecticut history)); New London is home of the United States Coast Guard Academy (one of the five federal service academies β€” the USCG Academy is the smallest of the federal academies and is consistently one of the most competitive to enter; New London's identity as a Coast Guard city is central to its character) and is adjacent to Naval Submarine Base New London (the primary submarine base on the East Coast β€” 'The Home of the Submarine Corps'); New London is also home of Connecticut College (a selective liberal arts college), a diverse New London County community β€” draws its municipal water supply via the City of New London Water Division. Water hardness in New London measures 83.5 mg/L β€” classified as moderately soft.

New London's moderate softness reflects the southeast Connecticut Thames River watershed's calcareous-poor crystalline geology. The Thames River watershed at New London drains the Precambrian Connecticut gneiss (calcareous-poor). City of New London treatment produces the moderately soft 83.5 mg/L.

With hardness at 83.5 mg/L, New London residents enjoy moderately soft water. City of New London Water Division consistently delivers water meeting all Connecticut DEEP and EPA Safe Drinking Water Act requirements.

Geology & Source: River supply from the Thames River watershed via the City of New London Water Division β€” the New London County southeast Connecticut corridor (Precambrian calcareous-poor Connecticut crystalline gneiss β€” the calcareous-poor southeast Connecticut New London County Thames River watershed; effective treatment); moderately soft supply at 83.5 mg/L in New London County.

Other Connecticut Water Reports

Frequently Asked Questions

Is New London's water safe to drink?
Yes. New London's water meets all federal safety standards. The hardness is 83.5 mg/L (Moderately Hard), which is safe to drink. High hardness affects appliances and taste, but poses no health risk.
Do I need a water softener in New London?
New London's water is moderately hard at 83.5 mg/L. A water softener is generally not necessary, though a carbon filter can improve taste and remove any remaining chlorine.
How does New London compare to the USA average?
The USA national average is 150 mg/L. New London at 83.5 mg/L is 66 mg/L below the national average. The softest major city is Badger at just 8.5 mg/L.
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