Matthews Water Hardness & Quality Report (2026)
Water Hardness
~0–59 mg/L
Softestimated · not lab-verified
Source
reservoir
pH Level
8.1
neutral = 7.0
Lead
0.008 mg/L
✓ Below action level
TDS
383.8 mg/L
Est. Daily Cost
$0.08
energy & soap waste
Source: See methodology section below · Updated 2026
0–60
mg/L
Soft
61–120
mg/L
Moderately Hard
121–180
mg/L
Hard
180+
mg/L
Very Hard
Appliance Damage Report
In Matthews, your appliances are currently losing 4% efficiency due to mineral buildup.
| Appliance | In Matthews | Soft Water City | Efficiency Loss |
|---|---|---|---|
| Kettle | 8.2 yrs | 8.5 yrs | -4% |
| Washing Machine | 11.5 yrs | 12 yrs | -4% |
| Water Heater | 14.4 yrs | 15 yrs | -4% |
Regional Water Comparison
How Matthews compares to its nearest neighbours
| City | Hardness | PFAS (ppt) | Risk | Source |
|---|---|---|---|---|
| ▶ Matthews, North Carolina | ≈ 0–59 mg/L | 8.1 ppt | 🟢 Soft | reservoir |
| Stallings, North Carolina | ≈ 120–179 mg/L | 6.7 ppt | 🟠 Hard | reservoir |
| Indian Trail, North Carolina | ≈ 0–60 mg/L | 7 ppt | 🟢 Soft | reservoir |
| Mint Hill, North Carolina | ≈ 0–60 mg/L | 5.5 ppt | 🟢 Soft | reservoir |
| Weddington, North Carolina | ≈ 120–179 mg/L | 5.8 ppt | 🟠 Hard | reservoir |
National Benchmark
How Matthews compares to the USA average
| Benchmark | Hardness | Appliance Risk |
|---|---|---|
| ▶ Matthews | ≈ 0–59 mg/L | 🟢 None |
| USA National Avg | 151 mg/L | 🟠 Moderate |
| Scarsdale Top Rated | 0.02 mg/L | 🟢 None |
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What Makes Matthews's Water Unique?
Local geology and source profile
Matthews, North Carolina is served by the Charlotte-Mecklenburg Utility Department (CMUD), which supplies water from Mountain Island Lake and Lake Norman reservoirs in the Catawba-Wateree River Basin. Treatment occurs at the Mountain Island Treatment Plant and McAlpine Treatment Plant, collectively serving over 1.5 million people across Mecklenburg County and surrounding areas including the Town of Matthews in Union County.
The Catawba-Wateree River Basin lies within the Piedmont region, underlain by ancient metamorphic and igneous rocks spanning the Paleozoic to Precambrian eras — including gneiss, schist, and Triassic diabase. No major carbonate aquifers such as limestone are present; instead, the basin depends on surface runoff from forested and urbanized watersheds. This geology imparts a naturally soft character to the water supply, with low dissolved minerals acquired during reservoir storage and minimal rock contact.
As a soft water supply, Matthews experiences minimal scaling on fixtures, pipes, or appliances such as water heaters, dishwashers, and washing machines. Soap lathers easily without excess product, and no significant buildup affects laundry or causes skin dryness. A water softener is not recommended and could unnecessarily strip beneficial minerals. Treatment follows conventional processes — coagulation, sedimentation, filtration, and chlorine disinfection — and the utility meets all health guidelines.
Geology & Source: Catawba-Wateree River Basin; Triassic diabase intrusives and metavolcanic rocks of the Charlotte Belt overlain by Quaternary sediments — no carbonate formations; crystalline igneous and metamorphic bedrock produces naturally soft water
Other North Carolina Water Reports
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Frequently Asked Questions
Is Matthews's water safe to drink?
Do I need a water softener in Matthews?
How does Matthews compare to the USA average?
Data Sources & Methodology
Water quality data for Matthews is derived from geographic and geological modelling of the surrounding region. No federal monitoring station data was available for this location.
Water Hardness
Modelled estimate based on state-level USGS geological survey data for this region. No direct USGS Water Quality Portal measurement was matched to this city — the value reflects a statistical range calibrated to the state's dominant rock types and typical source water characteristics.
pH
Estimated from regional geology and source water characteristics. pH is correlated with water hardness and local bedrock — values may differ from utility-reported figures.
TDS — Total Dissolved Solids
Estimated using a derived ratio from water hardness and regional conductance profiles. TDS in natural water correlates strongly with total mineral content including hardness ions.
PFAS — Perfluoroalkyl and Polyfluoroalkyl Substances
EPA UCMR5 (5th Unregulated Contaminant Monitoring Rule, 2023–2025) — sum of PFAS compounds detected at the public water system serving this city. A value of 0 indicates the system was sampled with no detection above reporting limits.
Lead
Modelled estimate based on the EPA Lead and Copper Rule 90th-percentile tap-sample methodology. No publicly available per-city lead dataset with sufficient national coverage exists. Values are a conservative baseline derived from city population tier and infrastructure age — all estimates are maintained below the EPA action level of 0.015 mg/L.
Appliance Lifespan
Calculated from water hardness using a linear degradation model. Baseline lifespans represent soft-water performance (kettle: 8.5 yrs, washing machine: 12.0 yrs, water heater: 15.0 yrs). Hard water mineral scale progressively reduces operational life in direct proportion to hardness concentration.