Highland Springs Water Hardness & Quality Report (2026)

The Henrico County Water System supplies water to approximately 292,000 residents in Highland Springs and surrounding areas of Henrico County, Virginia. Its main source is the James River, where water is treated at the James River Treatment Plant. When necessary, the system supplements this supply with groundwater from local wells, distributing it through a network to ensure consistent delivery throughout the central and eastern parts of the county.

The James River watershed traverses the Appalachian Piedmont and Coastal Plain provinces. The underlying bedrock consists largely of metamorphic and igneous rocks dating from the Precambrian to Paleozoic eras, with Triassic sedimentary basins interspersed. Natural weathering processes and soil interactions in these geological settings release calcium and magnesium ions into the river, giving the raw water its characteristic moderate mineral content. While no single aquifer dominates the supply, groundwater from the region further enriches the mineral profile typical of Virginia's Piedmont rivers.

Homeowners may notice moderate scale buildup in appliances such as water heaters, dishwashers, and coffee makers, which can reduce their efficiency and shorten their lifespan. Laundry might feel stiffer, and achieving a good lather with soap or detergent requires more product. To address these issues, routine maintenance like deliming fixtures every six to twelve months is suggested. For those experiencing persistent spotting on glassware or a film on their skin after bathing, installing a water softener could be beneficial, especially if appliance problems are already apparent. The Henrico County Water System adheres to federal standards, although recent tests indicated two contaminants exceeded EPA health-based guidelines (MCLGs); vulnerable populations may wish to use a certified filter.